azkabet Privacy Policy and Data Protection

A user creates an account on azkabet, submits identity documents for verification, and funds their account via DANA, e-wallet, or mobile banking. Throughout this process—and during live-dealer play, sportsbook activity, or slot gaming—we collect personal, financial, and technical data. This page describes what we collect when you use azkabet and how we keep that data protected.

We at azkabet take your privacy seriously. We use industry-standard encryption, secure servers, and strict access controls to protect your information. We do not sell your data to third parties. We share data only with trusted partners—payment processors, fraud-prevention vendors, and cloud infrastructure providers—who are contractually bound to protect your privacy.

This privacy policy outlines what data we collect, how we use it, how long we retain it, and what rights you have regarding your information. If you have questions about our privacy practices or how to exercise your rights, our support team is available via live chat, email, or phone during business hours.

Data We Collect and How We Use It

When you create an azkabet account, we collect your name, email address, phone number, and date of birth. During verification, we request your identity document (KTP or passport) and proof of address. We store these documents securely and do not share them with third parties except where required by law.

We collect financial data when you fund your azkabet account. This includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details), transaction amounts, and deposit/withdrawal history. We do not store full bank account numbers or credit card details—payment processing is handled by certified payment processors who comply with international security standards.

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  Account activity on azkabetContinuous

  We log your activity—games played, markets accessed (Liga 1, Piala Indonesia, esports), bet amounts, win/loss outcomes, and session duration. This data helps us detect fraud, improve our services, and comply with anti-money-laundering regulations.

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  Device and location dataPer session

  We record your IP address, device type, operating system, and approximate location (city-level; we do not track precise GPS). This helps us verify account security and prevent unauthorized access from unfamiliar locations.

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  Cookies and trackingOn-site

  We use cookies to remember your login session, language preference, and game history. These cookies are stored on your device and expire after inactivity. We do not use tracking pixels or third-party cookies for advertising.

Third-Party Processors and Data Storage

We work with external vendors to operate azkabet. Payment processors handle your mobile banking, local payment, and online payment transactions; fraud-prevention services scan for suspicious activity; and cloud infrastructure providers host our servers. These vendors are located globally and may store data outside Indonesia, but all are contractually required to meet our privacy standards.

We retain your account data for as long as your account is active and for a period of time after closure to comply with anti-money-laundering regulations. Financial transaction records are retained for 7 years per applicable law. Once the retention period expires, we securely delete or anonymise your data.

Your Rights and Our Commitments

You have the right to access, correct, and request deletion of your personal data on azkabet. If you believe we hold inaccurate information—for example, your registered city is Jakarta but we have Bandung on file—you can update it directly in your account settings or contact our support team for assistance. If you wish to delete your account and associated data, we will process this request within 30 days, subject to applicable legal and regulatory requirements.

We do not share your data with marketing partners or use it for unsolicited communication. We may send transactional emails (deposit confirmations, withdrawal status, account alerts) and policy updates, but we will not send promotional material without your consent. You can manage your communication preferences in your azkabet account dashboard at any time.

Security and Account Protection

Our azkabet platform uses SSL encryption, two-factor authentication, and firewalls to protect your account from unauthorized access. You are responsible for keeping your password secure and not sharing it with anyone. If you suspect unauthorized access or detect suspicious activity—such as a login from an unfamiliar location or an unrecognized withdrawal—contact our support team immediately so we can investigate and protect your account.

Data Breach Notification and Policy Updates

If we discover a data breach affecting azkabet account holders, we will notify you via email within 72 hours of discovery and explain what data was compromised and what steps we are taking to secure it. We will also notify relevant regulatory authorities as required by applicable law.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. Material changes will be communicated to your registered email address at least 30 days before they take effect. Your continued use of azkabet after notification of changes constitutes acceptance of the updated policy. If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team via live chat, email, or phone.